Terms of Service

Terms of Service

Welcome to Banno Rani Sarees. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our website.

1. About Our Store

Banno Rani Sarees operates this online store to offer sarees and related fashion products to customers.

Throughout the website, the terms “we,” “us,” “our,” and “Banno Rani Sarees” refer to the business operating this website.

The terms “you,” “your,” and “customer” refer to the person accessing the website or purchasing our products.

2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are legally capable of entering into a transaction.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not misuse or attempt to disrupt the website or its services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, colours, sizes, and other information displayed on our website are accurate.

However, minor variations may occur due to:

  • Lighting and photography conditions

  • Screen or device settings

  • Fabric texture

  • Printing or embroidery variations

  • Manufacturing or handcrafted variations

Such minor differences may not be considered defects.

We reserve the right to correct errors, update product information, or modify product availability without prior notice.

4. Product Availability

All products displayed on our website are subject to availability.

If a product becomes unavailable after you place an order, we may contact you and offer an appropriate alternative or refund the applicable amount.

We reserve the right to limit the quantity of products that may be purchased by a customer.

5. Pricing

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice.

Any applicable shipping charges, taxes, or other charges will be displayed during checkout where applicable.

We reserve the right to correct any pricing or listing errors.

6. Orders

When you place an order through our website, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation through email, SMS, WhatsApp, or other available communication methods.

An order may be cancelled or declined in certain circumstances, including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Delivery serviceability issues

  • Other operational or legal reasons

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Return Policy.

7. Payment

We may offer various payment methods, including:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (where available)

  • Other payment methods supported at checkout

Payments are processed through third-party payment service providers.

Banno Rani Sarees does not directly store your complete card details, CVV, UPI PIN, or banking passwords.

8. Cash on Delivery

COD availability depends on the customer's location and courier serviceability.

For COD orders, customers are required to provide accurate contact and delivery information and accept the order at the provided address.

Repeated refusal of COD orders or misuse of the COD facility may result in restrictions on future COD orders.

9. Shipping & Delivery

We aim to process and dispatch orders within the timelines mentioned in our Shipping Policy.

Estimated delivery timelines may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Festivals and high-order periods

  • Transportation issues

  • Circumstances beyond our control

Banno Rani Sarees does not guarantee a specific delivery date unless explicitly communicated.

For complete details, please refer to our Shipping Policy.

10. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers are requested to review the policy before placing an order.

Eligible return or exchange requests must be submitted within the specified timeframe and must satisfy the applicable product conditions.

11. Order Cancellation

Order cancellation is subject to our Cancellation Policy.

Once an order has been dispatched, cancellation may no longer be possible.

For complete details, please refer to our Return & Refund Policy.

12. User Information

When placing an order or creating an account, you agree to provide accurate and complete information, including:

  • Name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • Payment-related information where required

You are responsible for ensuring that the information provided is correct.

Banno Rani Sarees will not be responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

13. Website Content

All content available on this website, including but not limited to:

  • Product images

  • Product descriptions

  • Text

  • Logos

  • Graphics

  • Designs

  • Videos

  • Website layout

  • Brand elements

may be owned by or licensed to Banno Rani Sarees and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or commercially use our website content without prior written permission.

14. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our systems.

  • Introduce viruses, malware, or harmful code.

  • Scrape, copy, or reproduce website content without permission.

  • Use the website to commit fraud.

  • Submit false or misleading information.

  • Interfere with the website's security or functionality.

  • Abuse promotional offers, discounts, or COD facilities.

We reserve the right to restrict or terminate access to users who violate these terms.

15. Third-Party Services

Our website may use third-party services, including payment gateways, courier companies, analytics services, marketing platforms, and other technology providers.

Your use of such services may also be subject to the terms and privacy policies of the respective third-party providers.

Banno Rani Sarees is not responsible for the policies, availability, or actions of independent third-party services.

16. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be:

  • Available without interruption

  • Free from errors

  • Free from technical issues

  • Completely secure

  • Free from viruses or other harmful components

Temporary interruptions may occur due to maintenance, technical issues, updates, or circumstances beyond our control.

17. Limitation of Liability

To the extent permitted by applicable law, Banno Rani Sarees will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our responsibility regarding a purchased product will generally be limited to the remedies available under our applicable Return, Refund & Exchange Policy and applicable law.

Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.

18. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Please review our Privacy Policy for complete details.

19. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective once the updated terms are published on this website.

Your continued use of the website after changes are published means that you accept the updated Terms of Service.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these terms or your use of our website shall be subject to the jurisdiction of the applicable courts in [City, State, India].

21. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Banno Rani Sarees

Phone / WhatsApp: 7262965555
Customer Care: 7262965555
Address: Bhingar, AhilyaNagar, Maharashtra 414002

Thank you for shopping with Banno Rani Sarees.