Shipping Policy

At Banno Rani Sarees, we are committed to delivering your orders safely and on time. This Shipping Policy explains our order processing, shipping, delivery timelines, and related terms.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing your order.

  • Orders are generally processed within 1–3 business days.

  • Orders placed on Sundays or public holidays may be processed on the next business day.

  • Once your order is dispatched, you will receive a shipping confirmation along with tracking details, where available.

During sale periods, festivals, or high-demand periods, order processing may take slightly longer.

2. Shipping & Delivery Time

We deliver orders across India through trusted courier and logistics partners.

Estimated delivery time:

  • Metro & major cities: 3–6 business days

  • Other locations: 5–8 business days

  • Remote / special delivery areas: 7–12 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at the time of checkout before you complete your purchase.

From time to time, we may offer:

  • Free shipping

  • Promotional shipping offers

  • Location-based shipping offers

Any applicable shipping charges will be clearly displayed during checkout.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through:

  • Email

  • SMS

  • WhatsApp

You can use the tracking information provided by the courier partner to check the status of your shipment.

Please allow some time for the tracking information to become active after dispatch.

5. Delivery Attempts

Our courier partner will generally make multiple delivery attempts at the address provided during checkout.

Please ensure that:

  • Your delivery address is correct.

  • Your mobile number is active and reachable.

  • Someone is available to receive the package.

If the customer is unavailable, refuses the delivery, or provides an incorrect/incomplete address, the shipment may be returned to us.

6. Incorrect Address

Customers are responsible for providing the correct:

  • Name

  • Mobile number

  • House/Flat number

  • Street/Area

  • City

  • State

  • PIN code

Banno Rani Sarees will not be responsible for delays or failed deliveries caused by an incorrect or incomplete address provided by the customer.

If an order is returned due to an incorrect address or customer unavailability, additional shipping charges may apply for re-shipping the order.

7. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Transportation issues

  • Courier delays

  • Strikes or operational disruptions

  • Public holidays

  • Festivals and high-order volumes

  • Government restrictions

  • Remote delivery locations

Such delays do not automatically qualify for cancellation, refund, or compensation.

8. Damaged Package

If you receive a package that appears visibly damaged or tampered with:

  • Please take clear photographs of the package before opening it.

  • Record an unboxing video while opening the package.

  • Contact our customer support team as soon as possible.

For damaged, defective, or incorrect products, please refer to our Return & Refund Policy.

9. Delivery to Remote Locations

Delivery to certain remote, rural, or difficult-to-service locations may require additional time.

If your PIN code is not serviceable by our available courier partners, we may contact you to arrange an alternative delivery solution or cancel the order where delivery is not possible.

10. Cash on Delivery (COD)

COD availability depends on the delivery location and courier serviceability.

If COD is available for your PIN code, the applicable COD option will be displayed during checkout.

Customers are requested to keep the required amount ready at the time of delivery.

11. Multiple Products in One Order

If your order contains multiple products, we may ship them together or in separate packages depending on product availability, warehouse processing, and courier logistics.

You may receive separate tracking details for different shipments.

12. International Shipping

Currently, Banno Rani Sarees primarily ships within India.

International shipping, if introduced in the future, will be subject to separate shipping charges, delivery timelines, customs duties, taxes, and applicable regulations.

13. Contact Us

If you have any questions regarding your order or shipment, please contact us:

Banno Rani Sarees
Phone / WhatsApp: 7262965555
Customer Care: 7262965555
Address: Bhingar, AhilyaNagar, Maharashtra

We appreciate your trust in Banno Rani Sarees and strive to ensure that every order reaches you safely and securely.