Privacy Policy

At Banno Rani Sarees, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect certain information.

Personal Information

This may include:

  • Full Name

  • Billing and Shipping Address

  • Mobile/Phone Number

  • Email Address

  • Order Details

  • Payment and transaction-related information

  • Information you provide when contacting our customer support

Device & Usage Information

When you browse our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referring website or source

  • Website interaction and usage information

This information helps us improve website performance, security, and customer experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Deliver products to your provided address

  • Process payments and transactions

  • Send order confirmations and shipping updates

  • Provide customer support

  • Handle returns, refunds, and exchanges

  • Communicate with you regarding your orders

  • Improve our products, services, and website

  • Personalize your shopping experience

  • Send promotional offers, updates, or marketing communications where permitted

  • Prevent fraud, misuse, and unauthorized activities

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Banno Rani Sarees does not directly store your complete debit card, credit card, CVV, UPI PIN, or banking passwords.

Payment information is handled by the respective payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Keep your shopping cart active

  • Remember your preferences

  • Understand website usage

  • Improve website functionality

  • Analyze website performance

  • Provide relevant marketing and advertising

You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers

  • Shipping and courier partners

  • Technology and website service providers

  • Marketing and analytics service providers

  • Customer support providers

  • Fraud prevention and security services

These service providers may receive only the information necessary to perform their services.

We may also disclose information when required by law, legal process, government authority, or to protect our rights, customers, or business.

6. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may contact you through:

  • Email

  • SMS

  • WhatsApp

  • Phone calls

These communications may include order updates, product information, special offers, discounts, and other promotional messages.

You may opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication, where available.

Please note that transactional messages such as order confirmations, payment updates, and delivery notifications may still be sent when necessary.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill your orders

  • Provide our services

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Third-Party Links

Our website may contain links to third-party websites, applications, social media platforms, or services.

Banno Rani Sarees is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

To exercise any applicable privacy rights, please contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Banno Rani Sarees
Phone / WhatsApp: 7262965555
Customer Care: 7262965555
Address: Bhingar, AhilyaNagar, Maharashtra

We are committed to protecting your privacy and handling your personal information responsibly.